If you are in immediate danger
If you or someone else is in immediate danger, call 999. If you cannot speak, listen to the operator and press 55 when prompted.
AWEF is not an emergency service.
Our approach
AWEF offers culturally responsive community support, advocacy, information, signposting and appropriate referrals for African women, refugees, asylum seekers and migrants. We listen first, help you understand the situation you are facing and work with you to identify practical next steps. Where specialist, regulated or professional advice is needed, we help connect you with an appropriate service or professional.
Everyone who works or volunteers with AWEF is expected to put the safety and wellbeing of the people we support first, and to raise any concern promptly.
Confidentiality and its limits
What you tell us stays between you and the AWEF team supporting you. We ask for your consent before making a referral or involving a partner organisation.
There are limits. If we believe a child or an adult is at serious risk of harm, or the law requires it, we may need to share information with the appropriate services without your consent. Where it is safe and possible, we tell you what we are sharing, with whom and why, and involve you in what happens next.
Safe contact
Every support and contact form lets you say whether email, phone, text or voicemail is unsafe, or ask us not to contact you yet. Please use a device and an email address that are safe for you. If someone else may see your phone or computer, consider clearing your browsing history after visiting this site.
Ask for supportOther services you can contact directly
These services are free to contact and independent of AWEF.
- National Domestic Abuse HelplineFree, confidential support, 24 hours a day.
- Police, non-emergencyTo report something that is not an emergency.
- NHS 111Urgent medical help when it is not life-threatening.
AWEF is not a regulated legal-advice provider, and AWEF is not an emergency service. We do not replace solicitors, regulated advisers, healthcare professionals, emergency services or other specialist services. Where a matter needs regulated or specialist advice, we signpost or refer you to qualified professionals.
How to raise a concern
If you are worried about the safety of a woman, child or adult connected to AWEF’s work, or about the conduct of anyone acting on AWEF’s behalf, email info@awef.org.uk and write Safeguarding concern in the subject line. You can also call 07425 580561 or write to us at Unit 2, Victoria Court, Kent Street, Nottingham NG1 3LZ. Our office hours are Monday to Friday, 09:00–17:00.
Tell us what you have seen or heard, who is affected and how we can contact you safely. We treat every concern seriously and respond as quickly as we can. If the concern is about immediate danger, call 999 first.